About Me


Hi I’m Helen,

Based in West Sussex, I have worked in computing and IT for many years, gaining a broad technical and application knowledge-base, as well as expertise in analysing business requirements and defining effective solutions to support business processes, recording and reporting of your data, with intuitive and user-friendly interfaces to reflect your organisation ethos and brand.

I am a qualified tutor, with experience in teaching and training in all things computing. Over the years I have taught the basics (such as internet, email and common applications such as MS Office) to learners of all age and ability, as well as more complex subjects in further and higher education, enabling students with the skills required to analyse, design and create their own software solutions, such as websites, databases and digital applications.  I have also designed training schemes and trained hundreds of workers in standard office application and bespoke business systems use, together with creating product user guides and documentation for their future reference and support.

Now, as a freelance Business Analyst and Solutions Designer, I can offer the following services:

IT consultation and business analysis

Review and refine your business processes to get the most out of using your current IT applications…and IT training to up-skill your staff if required.

Full solutions analysis, design and development services

Get bespoke applications designed specifically for you, with branded, custom-made interfaces to effectively support your business and its functions. Full training and documentation may also be provided as required.

Technical and Marketing Documentation

Review and update (or create new) product user guides/support documentation, content for web and marketing brochures.  I can also help if you are a teacher/trainer and want some help with creating your teaching and learning materials including SoW, Session Plans, Handouts, Presentations and more…

One-to-One IT tutoring

Do you know someone who could benefit from one-to-one tutoring? Perhaps you or someone you know (perhaps your children) are studying for a qualification (including GCSE, A level, BTEC levels 1, 2 and 3, Degree) and need some extra support? (West Sussex and surrounding area only).

Whatever your business and IT requirements, please do message me and I’ll get right back to you for an initial, informal discussion on how I can help.


Helen Ward
BA Hons (ICT with Education), PGCE

Contact Me: